Achilles Platforms - Unable to access

Incident Report for Achilles Global Risk Management

Update

Services have been restored and we are monitoring the situation closely with Microsoft following the resolution of the issue
Posted Jun 29, 2026 - 13:07 BST

Monitoring

A fix has been applied and we are testing the resolution on MyAchilles, Controlar, and GoSupply.
Posted Jun 29, 2026 - 12:49 BST

Update

The www.achilles.com website service has been restored.

Our teams are continuing to work on a fix with our 3rd party providers and Microsoft to recover services for MyAchilles, Controlar, and GoSupply as quickly as possible.
Posted Jun 29, 2026 - 12:00 BST

Update

Our teams are continuing to work on a fix with our 3rd party providers and Microsoft to recover services as quickly as possible.
Posted Jun 29, 2026 - 11:37 BST

Update

We are continuing to work on a fix for this issue.
Posted Jun 29, 2026 - 09:54 BST

Update

We are continuing to work on a fix for this issue.
Posted Jun 29, 2026 - 09:53 BST

Identified

We are aware of an issue being reported by customers unable to access to Achilles services.

We are working with our third party providers to investigate the issue urgently.
Posted Jun 29, 2026 - 09:52 BST
This incident affects: MyAchilles Networks (Supply-Line, UVDB, Middle East & Africa Network, Global Energy, Link-up, BuildingConfidence, Services and Industries, TransQ, Achilles Network, Technology, Utilities Nordics and Central Europe, Regic, Repro, StartBANK, BDPC - PetroPeru) and Controllar, GoSupply, www.achilles.com.