MyAchilles 2.217.1 Release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 08, 2026 - 07:30 BST
Scheduled - A maintenance window has been scheduled to the MyAchilles platform. During this period a maintenance page will be displayed and the system will be inaccessible for users.

Please accept our apologies for any inconvenience caused. For any additional support during this time, please contact our support teams by visiting https://www.achilles.com/contact-us/

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Se ha programado una ventana de mantenimiento para la plataforma MyAchilles. Durante este tiempo se mostrará una página de mantenimiento y el sistema será inaccesible para los usuarios.

Por favor acepte nuestras disculpas por cualquier inconveniente causado. Para cualquier soporte adicional durante este tiempo, comuníquese con nuestros equipos de soporte visitando: https://www.achilles.com/contact-us/
Aug 8, 2026 07:30-11:30 BST

About This Site

Current availability of the following Achilles platforms and communities.
Status updates may be delayed by up to 15 minutes.
Site commencement and incident history from 1st June 2018.

MyAchilles Networks Under Maintenance
Supply-Line Under Maintenance
UVDB Under Maintenance
Middle East & Africa Network Under Maintenance
Global Energy Under Maintenance
Link-up Under Maintenance
BuildingConfidence Under Maintenance
Services and Industries Under Maintenance
TransQ Under Maintenance
Achilles Network Under Maintenance
Technology Under Maintenance
Utilities Nordics and Central Europe Under Maintenance
Regic Under Maintenance
Repro Under Maintenance
StartBANK Under Maintenance
BDPC - PetroPeru Under Maintenance
Controllar Operational
GoSupply Operational
Veritas Operational
InfoControl Operational
Analytics and Audit Search Under Maintenance
Data Exchange Services Under Maintenance
www.achilles.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 8, 2026

Unresolved incident: MyAchilles 2.217.1 Release.

Aug 7, 2026

MyAchilles 2.217.0 Release
Completed - The scheduled maintenance has been completed.
Aug 7, 14:50 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:30 BST
Scheduled - A release has been scheduled to the MyAchilles platform.

During this release the system will continue to be accessible for users.
Aug 7, 10:20 BST

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Verification Code Emails
Resolved - This incident has been resolved.
Aug 3, 15:18 BST
Update - Microsoft have confirmed that an incident has impacted their OTP verification process which misclassified their verification code emails as phishing or spam by anti-spam filters causing quarantine or delivery to junk folders.

We are continuing to monitor the situation with Microsoft.
Aug 1, 06:42 BST
Update - We are aware that customers have started receiving the verification emails previously requested, and since are now receiving new requests as normal. We are continuing investigation with Microsoft.
Jul 31, 16:32 BST
Monitoring - We are aware that some customers’ may not be receiving their Microsoft verification codes to their inboxes when they sign in using multi-factor authentication or reset their passwords.

If you have not received your MFA verification code, please check your Junk or Spam folder, or alternatively contact your internal IT team and ask them to confirm whether emails from msonlineservicesteam@microsoftonline.com are being blocked, filtered, or quarantined by your organisation’s email security system.

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Somos conscientes de que es posible que algunos clientes no estén recibiendo los códigos de verificación de Microsoft en sus bandejas de entrada cuando inician sesión mediante autenticación multifactor o restablecen sus contraseñas.

Si no ha recibido su código de verificación MFA, revise su carpeta de correo no deseado o spam. Como alternativa, contacte con su equipo interno de TI y pídales que confirmen si los correos enviados desde msonlineservicesteam@microsoftonline.com están siendo bloqueados, filtrados o puestos en cuarentena por el sistema de seguridad de correo electrónico de su organización.
Jul 29, 16:51 BST

Aug 2, 2026

No incidents reported.

Aug 1, 2026

MyAchilles 2.99.4 Release
Completed - The scheduled maintenance has been completed.
Aug 1, 12:04 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 07:30 BST
Scheduled - A maintenance window has been scheduled to the MyAchilles platform. During this period a maintenance page will be displayed and the system will be inaccessible for users.

Please accept our apologies for any inconvenience caused. For any additional support during this time, please contact our support teams by visiting https://www.achilles.com/contact-us/

----------

Se ha programado una ventana de mantenimiento para la plataforma MyAchilles. Durante este tiempo se mostrará una página de mantenimiento y el sistema será inaccesible para los usuarios.

Por favor acepte nuestras disculpas por cualquier inconveniente causado. Para cualquier soporte adicional durante este tiempo, comuníquese con nuestros equipos de soporte visitando: https://www.achilles.com/contact-us/
Jul 31, 11:50 BST

Jul 31, 2026

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

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