Monitoring - We are aware that some customers’ may not be receiving their Microsoft verification codes to their inboxes when they sign in using multi-factor authentication or reset their passwords.

If you have not received your MFA verification code, please check your Junk or Spam folder, or alternatively contact your internal IT team and ask them to confirm whether emails from msonlineservicesteam@microsoftonline.com are being blocked, filtered, or quarantined by your organisation’s email security system.

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Somos conscientes de que es posible que algunos clientes no estén recibiendo los códigos de verificación de Microsoft en sus bandejas de entrada cuando inician sesión mediante autenticación multifactor o restablecen sus contraseñas.

Si no ha recibido su código de verificación MFA, revise su carpeta de correo no deseado o spam. Como alternativa, contacte con su equipo interno de TI y pídales que confirmen si los correos enviados desde msonlineservicesteam@microsoftonline.com están siendo bloqueados, filtrados o puestos en cuarentena por el sistema de seguridad de correo electrónico de su organización.

Jul 29, 2026 - 16:51 BST

About This Site

Current availability of the following Achilles platforms and communities.
Status updates may be delayed by up to 15 minutes.
Site commencement and incident history from 1st June 2018.

MyAchilles Networks Operational
Supply-Line Operational
UVDB Operational
Middle East & Africa Network Operational
Global Energy Operational
Link-up Operational
BuildingConfidence Operational
Services and Industries Operational
TransQ Operational
Achilles Network Operational
Technology Operational
Utilities Nordics and Central Europe Operational
Regic Operational
Repro Operational
StartBANK Operational
BDPC - PetroPeru Operational
Controllar Operational
GoSupply Operational
Veritas Operational
InfoControl Operational
Analytics and Audit Search Operational
Data Exchange Services Operational
www.achilles.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

Unresolved incident: Verification Code Emails.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Completed - The scheduled maintenance has been completed.
Jul 23, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:30 BST
Scheduled - A delivery has been scheduled to provide an updated version to Controllar platform.
During this delivery the system will not be accessible and a maintenance page will be shown.

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Se ha programado una entrega para proporcionar una versión actualizada a la plataforma Controllar.
Durante esta entrega, el sistema no estará accesible y se mostrará una página de mantenimiento.

Jul 20, 13:18 BST

Jul 22, 2026

Completed - The scheduled maintenance has been completed.
Jul 22, 12:05 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 10:00 BST
Scheduled - A release has been scheduled to the MyAchilles platform.

During this release the system will continue to be accessible for users.

Jul 22, 09:24 BST

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

Completed - The scheduled maintenance has been completed.
Jul 18, 13:52 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 07:30 BST
Scheduled - A maintenance window has been scheduled to the MyAchilles platform. During this period a maintenance page will be displayed and the system will be inaccessible for users.

Please accept our apologies for any inconvenience caused. For any additional support during this time, please contact our support teams by visiting https://www.achilles.com/contact-us/

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Se ha programado una ventana de mantenimiento para la plataforma MyAchilles. Durante este tiempo se mostrará una página de mantenimiento y el sistema será inaccesible para los usuarios.

Por favor acepte nuestras disculpas por cualquier inconveniente causado. Para cualquier soporte adicional durante este tiempo, comuníquese con nuestros equipos de soporte visitando: https://www.achilles.com/contact-us/

Jul 17, 13:55 BST

Jul 17, 2026

Completed - The scheduled maintenance has been completed.
Jul 17, 13:27 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 10:00 BST
Scheduled - A release has been scheduled to the MyAchilles platform.

During this release the system will continue to be accessible for users.

Jul 17, 09:12 BST

Jul 16, 2026

No incidents reported.